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Student Services

Academic Support Services

East Peoria Library • (309) 694-5768
Peoria Campus Student Center • (309) 690-6833

Academic support is available through the Academic Support Center (ASC) to ensure academic success. A complete listing of academic support can be found on the ICC website at icc.edu/academics/academic-support/. Student support offered by the library and ASC includes but is not limited to, Free in-person and online tutoring, supplemental instruction, writing help, pre-scheduled study skills workshops, and research support. For information including contact information, locations, and availability visit the specific support service page link.

Access Services

East Peoria Campus, Room L220G • (309) 694-5749
Peoria Campus Arbor Hall A02D • (309) 690-6945
Email: accessservices@icc.edu

In compliance with the Americans with Disabilities Act of 1990, as amended, and Section 504 of the Rehabilitation Act of 1973, the Office for Access Services is dedicated to assisting students with disabilities in securing reasonable accommodations to access their classes and the campus. ICC provides support services to students with a variety of disabilities including but not limited to health, physical, psychological, sensory, learning, and temporary disabilities.

The Office of Access Services offers advisement and consultation tailored to individual student needs. Some of the available services include, but are not limited to: ASL Interpreting, peer note-taking assistance, assistive technology, assistance with obtaining textbooks in alternate formats, enlargement of printed materials, classroom accommodations, and testing accommodations.

Students seeking academic accommodations are required to provide written documentation of their disability from qualified professionals, along with recommendations for the type of accommodations needed. Further information regarding specific documentation requirements and procedures may be found on the ICC website at https://icc.edu/support/access-services/.

Power four-wheel scooters are available for general use at the Peoria Campus and East Peoria Campus. Individuals having mobility needs may check out a scooter from the information desk on a first-come, first-served basis. A photo ID is needed for checkout. Students needing information on accessible parking should contact Campus Police.

Benefits Navigation

East Peoria Campus, Room CC 200 • (309)694-8568
Email: studentresources@icc.edu

Students can work with the ICC Benefits Navigator to identify important resources both on campus and in the community. Whether you need a helping hand to find resources the college offers, or you need assistance finding the resources to meet your basic needs outside of school, we are here to help you navigate what benefits may be available to you. Appointments can be made in-person or virtually onthe East Peoria or Peoria Campus.

Contact the Benefits Navigator at (309)694-8568 or at studentresources@icc.edu

Behavior Intervention Team (BIT)

The Behavior Intervention Team (BIT) is an interdisciplinary alliance that flags and reviews students deemed to be at risk to themselves or others, socially, mentally, and/ or physically. The primary role of the team is to make recommendations for intervention or action for the referred student. The team members are the Chair of the Team / Dean of Students, Campus Police, Counseling Coordinator, Faculty, Counselor/Advisor, Academic Deans, and Athletics.

Any member of the campus community can refer a student to the BIT team by completing a referral form available from the Dean of Students’ Office. Once a completed referral is received, the team reviews the referral and determines if the referral is warranted. If so, the appropriate team member will contact the student for an in-person meeting to discuss the concern. If warranted, the student will receive recommendations for intervention.

In an incident in which immediate action is required, you should contact ICC Campus Police.

Bookstore

East Peoria Campus, Room L201 • (309) 694-5208
Peoria Campus Elm Student Center • (309) 690-6804
Website - to order online and to view store hours and additional information pertaining to each semester: www.bookstore.icc.edu Email: bookstore@icc.edu

The East Peoria Illinois Central College Bookstore carries a variety of new & used, physical & digital textbooks, as well of numerous textbook rental options, rental laptops, study aids, school supplies, and art supplies. A wide selection of college apparel, book bags, ICC spirit items, various gift cards, and snack/drink items are also available for purchase.

The Peoria Illinois Central College Store carries study aids, school supplies, college apparel, book bags, ICC spirit items, various gift cards including Illinois Central College Bookstore gift cards are also available.

***Textbooks are available either at the East Peoria Campus location or through the ICC Bookstore’s website, www.bookstore.icc.edu
***Rental laptops are available at the East Peoria Campus Bookstore only.

Online orders must be prepaid using VISA, MasterCard, Discover or if a student has requested a line of credit through Student Financial Services (must be requested each semester and active prior to use), this may use that as a method of payment. Check the Bookstore’s website for specific dates and more information on online ordering. All students paying by check, renting a textbook/laptop, or using a line of credit through Student Financial Services will be required to show their ICC student ID. Students can obtain an ID from the following locations:

  • East Peoria Campus – Bookstore, Room L201, and Library, Room L312, located in the Library/Administration Building

  • Peoria Campus – Enrollment Services, Room A2, located in Arbor Hall

The initial ID card is free. Replacement fee for a lost or stolen ICC ID is $10. Replacement cards may be obtained in the East Peoria Campus Bookstore, Room L201, or Enrollment Services, Room Arbor 2, on the Peoria Campus. ICC Bookstore staff will use your student ID to print your class schedule and will go over textbook options available for your specific classes. Staff will pull your textbooks for you in a timely manner, prior to you taking your textbooks to the registers for purchase.

Full refunds on textbooks are allowed when the textbook meets the return guidelines. Refer to the back of the receipt or the Bookstore’s website for exact refund dates.

Buyback - The East Peoria Campus Bookstore can only buy a limited number of each book dependent on the next semesters needs, so bring your textbook and try to sell them as early as possible during Buyback. Buyback, of any kind, is never a guarantee!

Rental Returns - Rentals can be returned to either the East Peoria Bookstore or the Peoria Campus Store during business hours. For after hours returns during finals week only, use the drop bins located outside of each campus store location. Rental laptops, including charger and any additional cords must be returned in person to Customer Service staff.

Gift Cards and "Gift of Class": ICC Bookstore gift cards can be used for any purchase in the Bookstore or our online Bookstore, www.bookstore.icc.edu. An ICC “Gift of Class” can be given as a gift for birthday, anniversary, graduation, or holiday present. We will prepare a gift certificate for any amount chosen by the giver. The certificate can be applied toward a credit class or workshop. You may purchase “Gifts of Class” from the Bookstore.

Campus Dining

For the most up-to-date information on campus dining, please visit icc.edu/campus/dining/.

Campus Housing

East Peoria Campus Housing • (309) 698-2088
Website: icconcampushousing.com Email: oncampushousing@icc.edu

ICC students have an apartment-style living option on the East Peoria Campus. Campus Housing provides a residential living experience for 330 students. The complex features efficiency, two- and four-bedroom units, social and educational events, and numerous amenities.

Rates include basic cable, local telephone, water, gas, high speed Internet, and an electricity allowance. Most units are fully furnished in both the common area and bedroom. All charges for Campus Housing will be posted to the student’s account.

For more information, contact Campus Housing at (309) 698-2088 or visit icconcampushousing.com.

Career Services

East Peoria Campus, Leitch Career Center, Room CC206 • (309) 694-5272
Peoria Campus, Arbor North, Room A17 • (309) 690-6972
Email: careerservices@icc.edu

Career Services has great resources to help you make informed and researched career decisions. In addition, Career Services can assist you with your job search. Appointments are available in person on the East Peoria or Peoria Campus or virtually over Teams, Zoom, or the phone. Check out the Career Services website for appointment information, resume assistance, current labor market information, and dates for upcoming programs and workshops. Students and graduates seeking full- or part-time employment off campus are welcome to utilize a full range of services. Register for College Central Network, an online job systems for employers, students, and alumni, by going to www.collegecentral.com/icc Free resume and interview workshops are also offered.

Cashing, Check Cashing Services and Bus Pass

The Enrollment Services Office on the East Peoria and Peoria Campuses provide cashiering services for students and will cash student checks up to $10. The Bookstore will cash checks up to $5 over the amount of purchase.

CityLink bus passes are also available in the Enrollment Services office. ICC students receive discounted CityLink passes when purchased at ICC. More information can be found at icc.edu/citylink.

Children's Center

East Peoria Campus, Academic Building Rooms 128A, 128B and 129B • (309) 694-5116
Website: icc.edu/campus/child-care/ Email: childcare@icc.edu

The Children’s Center, located on the East Peoria Campus, provides care and education for students’ children (ages 2 to 5 years on a full-time, full-day, or part-day basis. The center follows a planned play-based curriculum led by experienced and educated teachers and provides nutritious meals, snacks, and a daily rest period. We have achieved a Gold Bronze Circle of Quality with the State of Illinois.

The center provides full-time, full-day, or part-day options, operating Monday through Friday year round. Rates are available at standard (public) or reduced (ICC affiliated) rates, and billing can be coordinated with Child Care Connection, where applicable. Financial Aid is also an option for many students. ICC offers a Child Care Voucher Assistance Program to help low-income students cover childcare costs, allowing them to attend class and focus on coursework. Students with childcare needs can apply for a voucher to offset the cost of services at local, licensed childcare facilities, including the on-site ICC Children's Center.

ICC also partners with SAL Child Care Connection to offer an Enhance Referral Program. This program helps students find childcare, navigate the Child Care Assistance Program (CCAP), and select quality childcare in the community. A Referral Specialist is available and ready to guide you in making this important decision. Child Care Connection referrals include a short intake to tailor the referral to meet family needs such as location, siblings together in care, costs, and transportations. Please note that referrals are not recommendations.

To enroll a child, interested parties should request an application from the Children's Center Manager. Space is limited, and enrollment is on a semester basis.

Computers

Computers are available for student use. Phone (309) 694-5457 for more information on computer labs.

Counseling

East Peoria Campus, Leitch Career Center, Room CC200 • (309) 694-5281

Peoria Campus, Student Center, Room S221
Email: counseling@icc.edu

If, in the pursuit of your education, you encounter problems and experience personal doubts and frustrations that interfere with your ability to function as well as you’d like, help is available.

Personal counseling is available free of charge to current ICC students. Services are completely confidential, and you will be meeting with a professionally trained counselor. Peer support by trained students in basic mental health support are also available for drop-ins or scheduled appointments. Counseling is available on the East Peoria Campus and Peoria Campus. Service hours can be found at icc.edu/support/mental-physical-health/counseling/.

If you or someone you know is experiencing a mental health crisis, these resources are available 24/7: Suicide and Crisis Lifeline -- call or text 988; Local crisis services through Trillium Place: Peoria County call (309) 671-8084; Tazewell and Woodford County call (309) 347-1148.

Dental Hygiene Clinic

Peoria Campus, Arbor Hall South, Room AS113 • (309) 690-6999

Dental hygiene care is provided for students and the public for a nominal fee. Services include dental x-rays, dental prophylaxis (cleaning), fluoride treatments, and instruction in dental hygiene care. Upon request, x-rays will be forwarded to your dentist. Call to schedule an appointment.

ID Cards

ICC provides photo student identification cards to all registered students. You can get your student ID at these ICC Locations:

  • East Peoria Campus – Bookstore, Room L201, and Library, Room L312, located in the Library/Administration Building

  • Peoria Campus – Enrollment Services, Room A2, located in Arbor Hall

You will use your ID card to:

  • Register for classes in person at any ICC campus

  • Check out material from any of the ICC library locations

  • Claim items in the lost and found at the Campus Police Department

  • Check into any of the Academic Support Centers

  • Get information from your student records

  • Check in at the Fitness Center

  • Make purchases, write a check, rent textbooks/laptop.

  • May be used in the Bookstore, if student has requested and been approved for a line of credit through Student Financial Services (request must be completed each semester).

  • Use in the Bookstore with third party payments that have been set up on student accounts for scholarships, grants, etc.

  • Sell back your books during buyback (always during finals week)

  • Return rental textbooks (can be returned at any time during the semester; however, always due during finals week)

  • Receive discounts for ICC athletic events

The initial ID card is free, but there is a fee of $10 for replacement of a card that is lost or stolen. Replacement cards may be obtained in the East Peoria Campus Bookstore or Enrollment Services at the Peoria Campus.

Information Center

East Peoria Campus Student Services Lobby • (309) 694-5422
Peoria Campus Arbor Hall • (309) 690-6801

Questions? Find out more about College events and events held on campus at the Information Center. Get directions to your dean/associate dean’s office, a copy of the class schedule, or information on the bus schedule.

Library

East Peoria Campus, Room L312 • (309) 694-5355
Peoria Campus Student Center, Room Banwart Library • (309) 690-6837

The Library offers students, faculty, and staff access and support for the many library resources ICC offers. Students are encouraged to make full use of the library’s facilities for study, research, leisure reading, class preparation, and browsing. Students may check out most items for off-campus use; a student ID is required to check out these materials. Professional library assistance is accessible through a variety of ways (in person, via the phone, or online). Detailed information explaining library services, procedures, and guidelines for behavior is available on the webpage. Library services are also available from off campus locations via the library webpage at icc.edu/library. All ICC libraries have networked computer stations (with printing capabilities) for student completion of classroom assignments.

Media Materials

Media materials are available at both campus library locations. Students may check out video recordings, audio recordings, and other audiovisual programs. A student ID is required to check out and use all materials.

Lockers

Lockers are available for student use on both the East Peoria Campus and the Peoria Campus.

  • The East Peoria College Bookstore, located in the Library/Administration Building, Room L201.

  • The Peoria Campus Store, located in the Elm Student Center, Room S120.

During fall, spring, and summer a $5 refundable deposit is required for the locker. Lock rental fee is $5 for the fall or spring semester. Lock rental fee is $3 for the summer semester. When the lock is returned at the end of each semester, the locker deposit is returned to the student.

Mailboxes

(On-Campus and Off-Campus Mail) Mailboxes are located in the Atrium at the East Peoria Campus location, Peoria Campus Arbor Hall reception desk, and ICC Pekin reception desk.

MyICC

ICC provides all students with user accounts for accessing the ICC computer network, student email, student learning management system (LMS), and online student services systems. This access includes storage of personal data, access to student email, Internet when on campus, LMS access from on or off campus, and access to enrollment/class schedules/transcripts via the Internet. Details on obtaining and using student accounts are available on the Students page of the ICC website at my.icc.edu

Orientation

All new students should attend the New Student Orientation (NSO). The orientation program includes information about College policies and provides a chance to meet ICC faculty and staff and get information about available services and assistance programs on campus. Currently, the program is available in an in-person format by registering online at icc.edu/nso.

Printing

With ICC’s “Smart Printing” policy, each ICC student is given 300 pages or $15.00 credit for printing fall and spring semesters; 200 pages or $10.00 for summer semester. Additional pages can be purchased through Enrollment Services at 5¢ per page in increments of 50 pages. Printing accounts are reset each semester; balances will NOT roll over to the next semester. Color printing is available in the Library on the East Peoria Campus.

Smart printing limits print requests to:

  • 10 pages in libraries

  • 20 pages in support labs

  • 24 pages in computer classrooms

Photocopies

Copy machines are located in the East Peoria Campus library (L312) and in Arbor Hall, Room 012F, on the Peoria Campus. Copies are 10¢ each.

Student Employment

On-campus employment opportunities are available for qualifying students. To be eligible to work as a student employee, students must establish they are not actively seeking full-time employment and must be enrolled at Illinois Central College for a minimum of six semester hours for each semester of employment by the College and three semester hours during summer semester.

To qualify for or remain in the student employment program, students must maintain good academic standing as defined by the College’s Academic Standards Policy.

International Students holding a Student Visa are eligible for on-campus employment. Student employees are protected under State and Federal laws in regard to Equal Employment Opportunities and Sexual Harassment.

To learn more about the available student employee positions, visit icc.edu/employment-opportunities/.

Student Lounges and Study Areas

Between classes and during times devoted to study and research, you can relax and meet fellow students in several lounge areas of the College. Enjoy the East Peoria Campus Student Center area, which houses a large student lounge, art gallery, study area, special meeting rooms, and offices for student organizations. In addition, study areas are located throughout the East Peoria Campus Academic Building and on the third-floor bridge. Lounge areas are also available at the Peoria Campus in Arbor and Birch Halls, and at ICC Pekin.

Transfer Center

East Peoria Campus CC 204 • (309) 694-5733
Website: transfercenter@icc.edu

The Transfer Center prepares students for a successful transfer to a four-year institution. The Center has a variety of resources available to provide students with pertinent transfer information. In addition, the Center hosts visits by representatives from four-year institutions. Events sponsored by the Transfer Center include Transfer Day each fall semester, as well as Private Illinois Colleges and Universities (PICU) Day and State Universities Transfer Day (SUTD) each Spring Semester.  These events also bring representatives from a variety of four-year colleges and universities to the campus. Please visit the Transfer Center website for more information at https://icc.edu/support/transfer-planning/.